TrustCastTM is a permission-based media delivery system that gracefully transfers files from a Content Provider to a Content Recipient using our patent-pending "Dynamic Delivery" technology. Providers make this service available to their audience members, often through their websites, or perhaps through an email or newsletter invitation. (Examples might include "Get Movie Trailers" or "Get Daily News Videos.") A Recipient opts to receive that Provider's media by clicking on the invitation link and installing a small software application that communicates with a content server to deliver the media directly to the Recipient's computer.

TrustCast is designed to 'throttle' deliveries based on the Recipient's bandwidth, Internet usage and connectivity patterns. Specifically, content deliveries take place when the Recipient has unused bandwidth available for media transfer. Since the media is delivered only during periods of latency, the Recipient may not even be aware of the transfer process. We call this process "Dynamic Delivery" because the client is constantly checking to see how much bandwidth it can gracefully take for the delivery process.

The Dynamic Delivery system populates all content onto the Recipient's local machine. Once received, media will play instantly, without buffering or other delays.

No. TrustCast is designed to deliver high-quality video content to Recipients regardless of their connectivity — broadband, wireless, or even dial-up.

Absolutely not. Trusted Media Networks respects the privacy of its users, and will never load another application onto your system without your explicit permission.

Currently, Trusted Media supports the following operating systems:

• Windows: 98SE, ME, 2000, XP Home, XP Pro
• Macintosh: OS X (10.1+, in Beta)

Yes. In order to receive content, you must install a small application that communicates with the content server hosting the Provider's media. This communication between the hosting server and the Recipient's computer is secure; it both protects the Provider's content and prevents Recipients from receiving unwanted material.

The application file sizes are as follows. Download times for broadband connections (including cable or DSL) are all less than one minute. Download times for 56K modems are in parentheses:

• Windows: 722 KB (~2.5 min)
• Macintosh OS X: 1.2 MB (~4 min)

TrustCast installation is designed to be both quick and easy. If the TrustCast client is not present on a Recipient's computer, clicking on the content link (e.g. "Get Movie Trailers" or "Get Daily News Videos") will immediately take the Recipient to an installation web page. Depending on what type of notification process the Content Provider has chosen, the Recipient may or may not have to enter their email address.

Trusted Media can deliver files in any of the standard formats, including Windows Media, RealPlayer, and QuickTime. However, specific individual content may require particular media players or browsers.

After installation, the TrustCast plug-in starts to check for fresh content. The 'check-in' process can be set to different rates. These rates are controlled by the number of deliveries per day/week/month the Recipient is intended to receive. The amount of time that it takes to deliver media files to the Recipient's hard drive is based on three factors:

• the speed of the Recipient's connection,
• the Recipient's computer usage characteristics, and
• the amount of time the Recipient spends online (connected to the Internet).

The system is designed to provide optimal delivery services based on these three constraints.

Absolutely! All you have to do is locate the media file and open it. See 'Where are my media files stored?'

Your media files are organized by content Provider in alphabetical order.

Trusted Media has the ability to either a) automatically delete the file(s) after a certain period of time or b) allow the file(s) to reside indefinitely on the Recipient's machine. This option is set by the Content Provider. The Recipient retains the ability to manually delete content on his or her machine at any time.

From your Start Menu, choose All Programs » TrustCast » TrustCast Settings. Choose the Lists tab. Highlight the List, Provider or Server whose content you wish to delete and click 'Delete Content'. Alternately, see Where are my media files stored? to locate the folder containing your content and then delete it through the Windows Explorer.

Some software firewalls, by default, prohibit programs from accessing the Internet. Your firewall may ask you if you want to allow TrustCast to access the Internet; you will need to respond 'yes' in order to receive content. You can also set your preferences within these programs to allow TrustCast Internet access; see your firewall documentation for instructions.

From your Start Menu, choose All Programs » TrustCast » TrustCast Settings. Choose the Lists tab. Click any item to select it for cancellation, then click the Unsubscribe button at right. Selecting a Provider will remove you from all Lists under that Provider; likewise selecting a Server for unsubscription will cancel all Providers and Lists on that Server. You also have the option, from this panel, of deleting previously received content from your hard drive.

Yes. From your Start Menu, choose All Programs » TrustCast » TrustCast Settings. Click the 'Pause...' button and select a time from 1 hour to 2 days. This will keep TrustCast from using your bandwidth for that amount of time.

From your Start Menu, choose All Programs » TrustCast » TrustCast Settings. Select the 'Settings' tab and change the 'Maximum Size of Content Directory' field to the number of megabytes that TrustCast should use. Putting in a number '0' here will allow TrustCast to download as much content as is sent without disk space restrictions.

From your Start Menu, choose All Programs » TrustCast » TrustCast Settings. Select the 'Settings' tab and deselect 'Flash System Tray Icon For New Content'. Note that you will not receive notification of new content except by email if the provider chooses to send such notifications.

Very often the reason your content doesn't play is quite simple. Follow this guide for solutions to some common problems.

Some Providers do not send email notifications of media delivery; playback of the most current files is available by visiting the Provider's web site.

First, verify that the program is correctly installed.

If you cannot find the program, it likely did not install correctly. See 'How do I install TrustCast?'

Go to Start » All Programs » TrustCast and click the 'Uninstall TrustCast' shortcut.

Send an email to support@trustedmedia.com with a detailed description of your question or problem along with the operating system of your PC. If your question involves a web browser, media player, or email problem, please include the name and version of the software you are using.